Return Policy
- Non-refundable on any defective items. We will do exchange only.
- Non-refundable on issue for example on situations : change of mind, not suitable, not match or just don’t like the item.
- All promotional-priced items are non-returnable, non-refundable and non-exchangeable(unless it's defected).
- Customers can return damaged/wrong/faulty items within 5 days of receipt date. Any lateness will not be entertained and item(s) will be returned back to the customers.
- In all cases, the items returned must be in their original condition, UNUSED, UNALTERED, UNOPENED & UNDAMAGED with the original packaging. The goods will be inspected once received.
- The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. This include the boxes and packaging. Triple A is not responsible for any items that are returned with damage.
- Shipping charges are to be borne by the sender.
- Triple A will not be responsible on missing parcel / lateness due to third party delivery partner. However we will help you on the process to track and enquire on your parcel.