Q: Are open box items brand new? A: Yes, the open box items are brand new, not second-hand. However, they may have small blemishes or scratches, typically caused during the display process. These imperfections do not affect the product's functionality.
Q: How are the imperfections defined? A: Imperfections are usually minor surface damages such as small scratches or slight cosmetic flaws that occurred during display. These imperfections do not impact the product’s use or performance.
Q: Are open box items still covered by warranty? A: Yes, open box items are still under the manufacturer’s warranty, and you will have the same warranty coverage as you would for a new product.
Important Notice If you are very particular about the product's appearance or cannot accept minor imperfections, please do not place an order. All open box items are final sale and are not eligible for returns or exchanges.